Most healthcare BI teams are not short of demand. They are short of throughput: requests queue behind a few people, definitions are rebuilt per report, and every new source adds to the load without removing any. iScale treats that as a systems problem. It looks at how work enters the team, how it moves, where it waits, and what each wait costs, then ranks the changes by what they free up.

The framework is described across the posts below, including the restaurant metaphor that most people find the fastest way in.

Assessment

Where does your team stand?

Writing

iScale on the blog

Next step

Talk through your team's bottlenecks

Bring the request queue and the team chart. That is enough to start.